By: Dale Peters
Greater Manchester Police (GMP) has selected New York-headquartered Mark43 to provide its new records management system (RMS). Although the company was appointed preferred bidder several months ago, the decision to go ahead was made in September 2025 and no information about the award was in the public domain until recently.
In this extended article we look at the history behind this decision (including GMP’s iOPS implementation), why it is an important deal in policing, and why it will be followed closely by stakeholders, including other police forces, the local community and industry.
GMP is the second UK RMS customer for Mark43, following its 2022 contract with Cumbria Constabulary. At the time, this was a significant deal for both the company and UK policing, bringing a new competitor to a market that is dominated by NEC Software Solutions (NECSWS) and Niche.
The deal comprises an initial call-off contract awarded via G-Cloud and a longer follow-on contract deed. The G-Cloud component is worth £19.2m over four years, the maximum call-off length permitted under G-Cloud 14 terms.
GMCA signed a contract deed to cover the follow-on period, which runs for six years with the option to extend for a further four years on a 2+2 basis. The second part of the award has a maximum value of £48m, taking the total value of the contract over 14 years to c. £67m.
If Mark43 can succeed at GMP, it will give other forces the confidence to follow suit, many of which have watched the Cumbria implementation with interest.
TechMarketView subscribers (including UKHotViews Premium subscribers) can learn more about Mark43, GMP and the likely impact of this deal in our extended UKHotViewsExtra article: Mark43 secures landmark Greater Manchester Police deal.
Original Story: https://www.techmarketview.com/news/archive/2025/11/24/ukhotviewsextra-mark43-secures-landmark-greater-manchester-police-deal
